Align your network and security strategy. Book your Free SASE Readiness Evaluation today →

Support Articles

UCx with Webex User Guides

Search Support Articles

UCx with Webex Quick Start Guide

Download the UCx with Webex Quick Start Guide in this article’s attachment….

UCx User Profile and Features

With our UCx user bundles, it’s easy to build a Unified Communications service that meets your unique requirements. The following…

UCx Add-On Features (User and Group)

In addition to the standard UCx User Bundles TPx offers optional add-on features that you can apply to individual users…

Introduction to the UCx Web Portal

The UCx Web Portal empowers you to manage your communications in the way that works best for you….

Cisco 8800 Series User Guides

Cisco 8800 Series User Guides…

Cisco 8800 Series Quick Start Guide

Cisco 8800 Series Quick Start Guide…

UCx with Webex Help Center

The Cisco Webex Help Center is your go to support center for the client application….

Webex Help Center Online Classes

Get the most out of all that UCx with Cisco Webex has to offer! Check out Cisco’s free online classes…

UCx with Webex Client Downloads

Looking for messaging and team collaboration? The Webex Teams client is available here. Visit the Android and IOS stores…

UCx with Webex Troubleshooting Guide

Download the UCx with Cisco Webex Troubleshooting Guide here….

UCx with Webex Quick Reference Guide

Download the UCx with Webex Quick Reference Guide in this article’s attachment….

UCx Troubleshooting Guide

Download the UCx Troubleshooting Guide in this article’s attachment….

UCx with Webex Signing into Call Center Queues

Download the UCx with Webex Quick Reference Guide in this article’s attachment….

UCx with Webex Password Reset Guide

Download the UCx with Webex Password Reset Guide here or from within this article’s attachment….

How to Use Webex

End users can enjoy this 10 minute video summary of how to use important features of UCx with Webex….

Dynamic E911 for UCx with Webex

Employees Can Dynamically Manage Their Emergency Location Information TPx believes it is critical to ensure proper emergency address information has…

UCx Frequently Asked Questions

Here are the top 20 questions TPx trainers get asked during their training sessions. Park, Transfer, Hold Can we add…

Expanded Features for Space Meetings

We’re enriching your meetings experience in a space. As of September 2023, when you join or schedule a meeting in…

SMS/MMS Messaging in UCx with Webex

Send and Receive SMS or MMS messages directly from UCx with Webex SMS/MMS messaging is available as an Add-On for…

UCx with Microsoft Teams Integration Quick Start Guide

UCx with Microsoft Teams Integration Quick Start Guide…

Poly CCX Business Media Phones Quick Start Guide

Poly CCX Business Media Phones with MSFT Teams Quick Start Guide…

UCx with Webex Calling Integration for Microsoft Teams

Seamlessly place UCx with Webex calls from within Microsoft Teams without interrupting your workflow or switching between applications….

Poly VVX 250, 350 & 450 Video Tutorial

The interactive training tutorials below will assist you in learning how to use the Poly VVX 250, 350 and 450…

Poly SoundStation Series

These are the official guides provided by the manufacturer. Not all features are supported, and certain features may require specific…

Poly SoundPoint Series

These are the official guides provided by the manufacturer. Not all features are supported, and certain features may require specific…

Multicast Paging with Polycom Phones

Multicast Paging allows a user to broadcast a real-time, one-way announcement to other users who are subscribed to a paging…

Poly Trio Series

Starting conference calls shouldn’t be frustrating or time-consuming. With the easy-to-use color touch-screen on the Poly Trio 8500 and Trio…

Recommended Headsets for UCx

There are many headset manufacturers, and almost any headset that’s compatible with your PC will also function well with UCx….

N-Way Calling for Polycom Phones

Similar to three-way calling, N-Way Calling allows you to add up to 12 additional parties to an ad-hoc conference call….

Poly Rove DECT IP Phones

These are the official guides provided by the manufacturer. Not all features are supported, and certain features may require specific…

Poly Edge E Series

Poly Edge E Series – These are the official guides provided by the manufacturer. Not all features are supported, and…

Security Devices/Firewalls Supported with UCx

The following devices have been found to work well with UCx (changes may occur without notice):…

Poly VVX 311 & 411 Video Tutorial

The interactive training tutorials below will assist you in learning how to use the Poly VVX 311 and 411 phones….

Poly VVX Series

These are the official guides provided by the manufacturer. Not all features are supported, and certain features may require specific…

Poly VVX 501 & 601 Video Tutorial

Navigate through the interactive training tutorials below to learn how to use the Poly VVX 501 and 601 phones. Use…

Poly Trio 8800 Video Tutorial

The interactive training tutorials below will assist you in learning how to use the Poly Trio 8800 phone. Use the…

Cisco IP 8800 Video Tutorial

The interactive training tutorials below will assist you in learning how to use the Cisco IP 8800 phone. Use the…

UCx Mobile Client User Guide

UCx Mobile Client User Guide…

Yealink Phone Guides

Yealink Datasheets and User Guides…

Contact the UCx Customer Care Repair Team

The UCx Customer Care Repair Team is available to you 24 hours a day, 7 days a week to help…

Customer Training

The following are self-serve videos for Network Setup, Cisco and Poly Desktop Phones, Mobile Client and Desktop Client….

What to Expect During UCx Onboarding

TPx makes your UCx installation quick and easy. Because UCx is hosted in the cloud and delivered over a TPx…

About the UCx Team

Now that you are a UCx customer, you have access to our Customer Care team. These service professionals have the…

Making Changes to your UCx Service

Move, add, and change (MAC) requests can be automatically processed in the Dash Customer Web Portal, including:…

Need more help:

We’re ready to answer any of your questions. Visit our Technical Support page for phone numbers and web portal links.

Request a Consultation

"*" indicates required fields

* By submitting this form, you are accepting TPx’s privacy policy .