Supported Security Devices
The following devices have been found to work well with UCx (changes may occur without notice):
| Brand | Model(s) |
| Arris | TG-672 |
| Astaro | 120 |
| Asus | RT series routers |
| Cisco | ASA Pix Valet 10M Wireless Router Routers running NAT |
| Clear Access | AG 10W |
| Comtrend | AR5381U |
| Cyberoam | CR25wING |
| Fortinet | All current Fortinet models |
| Juniper | Netscreen 5-GT |
| Linksys | AE 6900 BEFSR41 V3 (Note 3) E1000, E1200, E3000 (Note 2) RT31P2 (Note 1) RV042 and RV180W (Note 3) WRT54GS (Note 1) |
| MikroTik | RB750GL |
| Netgear | CG3000DCR (UDP Only) N600 WNDR 3400 Dual Band Wireless router and N300 R7000 router (AC 1900 Nighthawk Smart Wifi Router) (Note 6) WGR614 v9 and R6300 |
| Palo Alto | PA-500 |
| Shark UTM by Addition Networks | Shark UTM 4000 (Note 7) |
| SMC | SMCD3G-CCR |
| Sonicwall (Note 4) | 2400 and NSA 3500 |
| Sophos | UTM |
| Technicolor | 8717 (TC8717) (Note 5) |
| Ubee | DOCSIS 3.0 EMTA DVM3200 |
| Untangle | Firewall |
| VYATTA | Firewall |
| Watchguard | XTM23 |
Notes:
- This device works best with only 1 or 2 users.
- This device works best with 5 or fewer users.
- This device works with only 1 user.
- Recent updates by Sonicwall have caused interoperability issues with some Sonicwall models and TPx’s UCx service. You may need to contact Sonicwall technical support for UCx to function properly.
- ISP must set device for bridge mode and disable NAT.
- Requires SIP ALG to be disabled; it is enabled by default on this model.
- This device requires involved configuration steps. Consult a TPx technician for details.
Unsupported Security Devices
The following devices are unsupported with UCx:
| Brand | Model(s) |
| Actiontech | MI424 |
| Arris | DG860 TG862 TG862G TG1682G TG862G-CT |
| AT&T | U-verse Ubee all-in-one gateway |
| Belkin | F9K1103 Wireless Pre N Router model F5D8230-4 – version 2000 Wireless Pre N Router model F5D8233-4v3 |
| Cisco | DPC3939 DPC3941 DPC3941T RV320 WRV210G WRVS4400N |
| Cradlepoint | |
| D-Link | DIR-825 WBR-1310 |
| EnGenius | ESR1221N |
| Linksys | RV082 |
| Motorola | SBG6580 DOCSIS 3.0 |
| Netgear | FVS318 C3000 Router WNR1000 WNR2000 WNR2500 WNDR3700 |
| PROSAFE | VPN FIREWALL (with 8-PORT 10/100 SWITCH FVS338 running firmware 3.0.5-24) |
| SMC | 3100 |
| Sonicwall | Pro3060 |
| Technicolor | TC8305C |
| Time Warner Cable | Ubee all-in-one |
| TRENDnet | TEW-639GR |
| Watchguard | Firebox Core |
In addition, we do not support any device that has reached end-of-life with the manufacturer.