Digitally upgrade critical analog lines with a modern POTS replacement service

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What Is It?

Digital POTS is an advanced, reliable solution designed to replace traditional copper POTS (Plain Old Telephone Service) lines.

Digital POTS is a fully managed POTS replacement solution that supports critical services such as alarm lines, elevator lines, and critical fax lines. Digital POTS includes an 8-hour battery backup and 2 cellular SIMs for redundancy.

Why You Need It

Telecom companies are discontinuing copper POTS lines because of FCC Order 19-72A1. This raises significant concerns for businesses about the cost and reliability of these lines, which are crucial for services like fire alarms, elevator phones, and safety systems.

TPx Digital POTS is an effective replacement for these essential services. The solution is pre-tested with over 50,000 lines deployed and pre-certified for alarm lines by the National Fire Protection Association and the New York City Fire Department.

How It Works

Digital POTS is a cutting-edge POTS replacement solution utilizing an adapter that can support one to eight POTS replacement lines from a single device connecting over your internet. Featuring error correction and packet loss detection, it ensures uninterrupted service by resending lost packets to prevent call failures. The solution includes an 8-hour battery backup and two cellular SIM cards for additional reliability and include provisioning, porting, and installation for seamless integration.

The Benefits

Certified Solution: Fire code compliant solution, UL 60950-1 & UL 2054 certified

Reliable Connection: Connect via broadband and/or 4G LTE SIM with dual SIMs for added failover protection

Ongoing Support: Professional installation, over-the-air firmware updates, and emergency support

Strategic Coverage: Access to major cellular providers

Cost Savings: As POTS lines are retired, their costs rise. Save money and stabilize fees with a low-cost POTS line replacement

Tailored: Flexible digital transformation tailored to your needs

Quality Connection: Low latency, high-speed networks ensure top-notch voice quality and reliability

Scalability: Adjust features as needed to meet evolving communication requirements

Why TPx

Comprehensive Managed Services: TPx acts as an extension of your internal team, offering a wide range of managed services including network, cybersecurity, and IT solutions.

Enhanced Security: With advanced cybersecurity solutions, TPx protects your business from evolving threats, protecting your data and operations.

Scalable Solutions: Access scalable services that grow with your business, so you can easily adjust as your needs change.

Expert Support: Receive support from team of experienced professionals available 24/7 to support your business, providing peace of mind and ensuring any issues are promptly resolved.

Cost Efficiency: Reduce overhead costs and allow your internal team to focus on core initiatives.

Reliable Connectivity: With robust and reliable network solutions, TPx helps your business remain connected, facilitating seamless communication and collaboration.

What To Expect

Installation: TPx Digital POTS includes the installation of a device that supports up to eight POTS lines.

Incident Response Services: 24×7 support from a team of experts
Customer Responsibilities
  • Power: Digital POTS equipment requires access to power. Power outlets should be available within a minimum of 10 feet.
  • Internet Access: Customer must provide internet access as well as LAN network connectivity. DHCP is preferred but a static IP can be supported.
  • Telco Closet Access: Digital POTS is typically terminated at the Minimum Point of Entry (MPOE), most often located in the building’s Telecommunications (Telco) Closet. Access to this closet must be free of obstructions and unlocked at the time of installation.
  • CSR/Bill Copy: Customer may need to provide a CSR (Customer Service Record) or a copy of their bill so the Digital POTS service can be ordered.