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BOZZUTO

A Real Estate Leader Streamlines Telecom Operations and Reduces Costs with TPx

The Challenge

Bozzuto, a nationally recognized real estate company with more than 3,000
employees and 285 locations, has built its brand on delivering extraordinary
living experiences and trusted service. But when a national carrier acquired
their telecom provider, service quality dropped – fast.

What should have been a seamless managed service turned into escalating
costs, mounting support tickets, and increasing frustration for internal
teams. Bozzuto’s IT leaders were spending valuable time managing phone
issues instead of focusing on strategic initiatives.

Quick Facts

Industry: Real Estate Development & Mgmt.
Employees: 3,000+
Locations: 285+ Nationwide

The TPx Solution

To regain reliability and control, Bozzuto turned to TPx – a partner that prioritized responsiveness,
simplicity, and measurable outcomes.

Reliable, Scalable Voice Communications

TPx’s hosted VoIP solution provided consistent, high-quality voice service that could be easily replicated across Bozzuto’s nationwide portfolio.

Simplified Management

TPx handled all provisioning, maintenance, and troubleshooting, freeing Bozzuto’s IT team from day-today telecom management.

Customer-First Support

Dedicated account management and responsive service restored confidence and reduced internal workload
dispersion 7

About Bozzuto

Bozzuto is an experience-focused real estate company distinguished by their innovative developments, dedicated customer service, and top-rated workplace culture. Since their founding in 1988, Bozzuto has developed, acquired, and built more than 50,000 homes and apartments. Celebrating 34 years of creating sanctuary for their residents, Bozzuto currently manages 85,000 apartments and 3 million square feet of retail space, with 7 million square feet currently under construction across the U.S.

“Once the properties are evaluated, we are able to show our clients that we can move them over to a superior phone solution at a significant monthly cost savings. This has been key to the success of our partnership with TPx.”

Robert Price, Senior Director of Technology Services

The Results

Partnering with TPx helped Bozzuto turn technology into a business advantage.

Significant Cost Savings

Bozzuto’s standardized VoIP platform delivers substantial savings across its 285 properties

Improved Efficiency

Bozzuto’s IT team reduced time spent managing telecom issues, redirecting focus to innovation and enterprise growth.

Enhanced Client Experience

Property managers and residents alike benefit from reliable communications that elevate service delivery and responsiveness.

Consistent Quality Nationwide

With a standardized platform and partner support, Bozzuto can deploy the same reliable solution across all properties, efficiently and at scale

Related Resources

Five Reasons to Invest in Business Communications

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