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Endpoint Security
Unmatched detection, protection and response across the entire attack chain. That’s the TPx promise.
Protect Your Enterprise's Endpoints
We provide unified performance and security management across all of your server and workstation environments. Support includes everything from remote monitoring and alerting, automated patch management, reporting and managed next-generation endpoint protection technology so we can help you guard against viruses and malware.
Managed Detection and Response
DNS Protection
24/7 Monitoring and Alerting
Book time with a Security Specialist
We’re always quick to respond but if you need immediate assistance, please chat or give us a call at 866-705-9924.
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Technology Deployed
Reduce costs and keep your endpoints running at peak performance so business productivity remains high.
Endpoint DNS Protection Agent
Advanced security for Windows devices by blocking unwanted or dangerous Internet content.
Next Generation Anti-virus Agent (NGAV)
Advanced protection against known and unknown viruses and malware.
Endpoint Detection and Response Agent (EDR)
Continuous endpoint security monitoring and analytics using AI, network analysis, and behavioral analysis to quickly identify and automatically mitigate advanced cyberthreats.
Remote Monitoring and Management Agent (RMM)
System inventory, comprehensive auditing, real-time monitoring and alerting, flexible reporting, built-in patch management, secure remote control.
Endpoint Security Administrative and Support Features
Minimize the risk of downtime and data loss from cyberattacks, system failures and human error by letting TPx secure and manage and support your critical systems.
We’ll proactively monitor and notify you about your endpoints up/down status, as well as useful metrics such as available drive space, CPU utilization, and memory utilization.
Consistent and efficient patch management is one of the most important things you can do to keep systems healthy and secure. We provide recommended operational and security patches to ensure your systems are always up-to-date.
From our 24×7 support center, TPx’s team of experts acts as an extension of your IT/ helpdesk staff. Using our leading Remote Monitoring and Management software, our technicians can securely remote into a supported system to quickly and efficiently diagnose and repair issues.
TPx will open and manage tickets on your behalf with your 3rd party hardware support vendor. We’ll jointly troubleshoot issues and provide requested diagnostics to the provider so you don’t have to. We can also provide post-warranty support contracts.
We’ll send scheduled reports each month so that you know your inventory of devices as well as key metrics on their health, such as patch status, anti-virus status, and available drive space. We also provide additional on-demand reports as needed.
You need to know when hardware or software goes End-of-Life (EOL) from the manufacturer. EOL systems can increase your risk of system downtime and your vulnerability to cyberattack because the manufacturer no longer supports or provides patches for these systems. We make it our priority to proactively notify you of EOL events so you have time to plan for replacements.
Your IT operations are the backbone of your business. You need a managed IT services provider you can count on.
Have all network and IT issues been left for you or your limited team to worry about and solve?
Have training or specialty gaps in your IT staff? Are your teams bogged down in routine maintenance and cannot focus on value-generating objectives?
Need more IT budget predictability and scalability? In need of a digital transformation?
Need trained and certified experts monitoring your network for security threats 24/7 for peace of mind?
Working with multiple vendors making it difficult to manage and keep track of? Are the costs of managing multiple vendors too high?
Are your networks and applications outdated and vulnerable — incapable of keeping up with modern business demands and cyber threats?
The TPx Advantage
- One point of contact, one bill
- Best-in-class technology from leading vendors
- Multi-location experts supporting you as you grow
- Service provider at heart, not a software company
- Superb reliability with industry-leading SLAs
- Large enough to get the job done, agile enough to do it fast
Industries We Serve
At TPx, we bring in our industry experts to identify the best solutions based on your compliance, regulatory, size and business-specific needs. We have broad experience in many industries, including:
- Financial Services
- Healthcare
- Education
- Legal
- Retail
- Business Services
- Small Business
- Manufacturing
- Education
- Non-profit
- Government
Endpoint Security Benefits with TPx
TPx cybersecurity professionals help secure your endpoints (computers, laptops, servers) 24/7/365 – offering enterprise-level service and endpoint security accessible for companies of all sizes.
Enhanced Service Levels
Improve System Visibility
Shorten Time to Repair
Reduced Support Costs
Increase Security
Enhanced Investment Protection
Did You Know?
Most companies today still rely on traditional antivirus protection and a firewall for security. However, with cyber threats getting much more complex, this approach is simply no longer sufficient and effective. Contact our experts and learn how we can deliver enterprise class endpoint security to your business.
Managed Endpoint Security FAQ
TPx’s Managed Endpoints solution delivers significant benefits to organizations of all sizes and in all industries. We combine leading support, management, and security technologies, with expert resources available 24x7x365.
Antivirus Software Management. Monitor and manage the installation status and health of TPx integrated next generation antivirus software.
Endpoint AV/AM Deep Scan. Assistance running Deep Scan capability of Endpoint Protection Agent for viruses or malware.
Managed Detection and Response. (MDR) 24 x7 security monitoring and alerting, automated threat detection and mitigation, advanced threat hunting and mitigation, security incident reporting, scheduled monthly reporting.
Managed Endpoint DNS Protection. Management and configuration of endpoint DNS protection software on supported Windows systems, scheduled DNS protection reports delivered via email.
Security Awareness Training. Monthly phishing simulation emails, monthly online courses covering general security topics, security best practices and regulatory compliance, weekly campaign reports showing results and trending, security awareness posters.
Managed Endpoints is available in four different service levels to meet a variety of customer use cases.
CORE – The CORE service Level delivers the basic security service that all organizations need. TPx provides Next Generation Antivirus Software (NGAV), as well as patching for windows and select 3rd party applications so the customer’s team can focus on other issues and the customer will know that patching is being done consistently and effectively. We also provide our leading RMM platform and make it available for customer use. Customers can access system status information, take secure remote control, launch available maintenance scripts, and run reports.
OPTIMUM – The OPTIMUM service level includes everything that CORE does and adds remote monitoring, management, troubleshooting and repair by TPx’s experienced support team. All service is delivered by TPx’s U.S.-based support personnel and, should a problem arise, our MSx support team is immediately aware and will begin working to address the issue. With MSx Endpoints OPTIMUM service, end-users can contact MSx support personnel directly 24×7 to request service.
SECURE – The SECURE service level includes everything that OPTIMUM does and adds several high-value security services to significantly reduce customer’s risk and impact of cyberattack. Managed Detection and Response (MDR) provides automatic threat hunting and mitigation with protection that goes well beyond what NGAV can do. DNS Protection delivers advanced security for systems against Internet-based attacks and enhances BYOD and Guest Wifi protection. And finally – Security Awareness Training (SAT) helps ensure that users understand their role and strengthen their ability to keep their organizations safe.
SECURE ENDPOINT BUNDLE – The SECURE ENDPOINT BUNDLE is designed for those companies that will continue to provide their own system patching and administrative support, but want to leverage TPx for the additional high-value security services we offer. This bundle includes NGAV, MDR, SAT and DNS protection.
Next generation anti-virus software. We provide leading NGAV software and monitor and manage its status to ensure that it is installed and functioning as intended on all covered systems. We also help with running manual deep scans on-demand.
Security patch management. Urgent security patches for Microsoft Operating Systems, and select Microsoft and 3rd party applications will be applied as needed outside of the normal patching schedule to address specific vulnerabilities.
Managed detection and response. Even proper patching and the right NGAV solution isn’t enough to protect businesses against today’s advanced cyberattacks. Our MDR service delivers added protection using sophisticated software that provides automatic threat detection and mitigation. Security Analysts will also monitor your endpoints 24×7 and provide advanced threat hunting and response.
DNS protection. We protect systems and users from malicious websites using leading DNS Protection software. Windows devices are protected both on the corporate network and while traveling. Network-based DNS protection covers BYOD, Guest Wireless, and Non-Windows devices to deliver comprehensive DNS security and reduce your risk of attack.
Security awareness and anti-phishing. Users are your last line of defense. The more they know the less prone they are to fall victim to a phishing scam or other security incident. Our service includes monthly phishing simulations and Security Awareness Training courses with automated reporting to track your results.
24/7 Monitoring and Alerting. Monitoring and alerting for actionable events, key performance metrics, incidents and problems.
Automated Patch Management. Managed remote deployment of performance and reliability patches for Microsoft OS, and select Microsoft and 3rd party applications.
RMM Portal Access. View system audit and inventory, access systems via secure remote control, manage alert notifications, access TPx library of automated procedures.
Scheduled Standard Reporting. Scheduled monthly standard reports delivered via email. Reports include: Executive Summary, Device Health Summary, Hardware Lifecycle, Patch Management Summary.
On-Demand Reporting. Ability to run all available reports on demand.
System Lifecycle Management. Proactive notification of pending hardware and operating system end-of-life, and hardware warranty expirations.
Remote System Administration. Managed, proactive system administration to maintain health and performance of covered systems.
Remote Troubleshooting and Remediation of Software. 24×7 on-demand troubleshooting and remediation of TPx supported operating systems, and select Microsoft and 3rd party applications in response to system alerts or customer requests.
Remote Troubleshooting and Hardware Ticket Management. 24×7 remote troubleshooting of hardware failures and ticket management in conjunction with 3rd party hardware support provider.
Peripherals Troubleshooting. Remote software and driver troubleshooting for peripherals, including but not limited to monitors, keyboards, mice and printers.
Security Patch Management. Managed remote deployment of security patches for Microsoft OS, and select Microsoft and 3rd party applications.