{"id":61783,"date":"2020-04-23T04:57:23","date_gmt":"2020-04-23T08:57:23","guid":{"rendered":"https:\/\/www.tpx.com\/support\/account-billing-and-service-management\/"},"modified":"2020-04-23T04:57:23","modified_gmt":"2020-04-23T08:57:23","slug":"account-billing-and-service-management","status":"publish","type":"support","link":"https:\/\/www.tpx.com\/support\/account-billing-and-service-management\/","title":{"rendered":"Account, Billing and Service Management"},"content":{"rendered":"<p>At TPx we are dedicated to creating a frictionless customer experience throughout every aspect of your relationship with us.\u00a0 It starts when your Sales and Solution Architect Team helps you determine the right technology and managed services to support your business.\u00a0 It continues through the service onboarding process and the entire support lifecycle.\u00a0\u00a0 But we realize that it\u2019s not all about delivering exemplary technical guidance, implementation and support \u2013 it\u2019s also about how we make it easy to work with us when you have questions about your account, your billing, or need to make service changes.<\/p>\n<p>Each customer is assigned an Account Manager to act as a single point of contact to manage these items for you.\u00a0 Your Account Manager can be reached by dialing 877-487-8722 and choosing option 1.\u00a0\u00a0 You can choose other options from the same number to get directly to the following departments:<\/p>\n<p>Option 2: Repair\/Support<\/p>\n<p>Option 3: Billing<\/p>\n<p>Option 4: Service Moves<\/p>\n<p>Option 5: Service Changes<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At TPx we are dedicated to creating a frictionless customer experience throughout every aspect of your relationship with us.\u00a0 It starts when your Sales and Solution Architect Team helps you determine the right technology and managed services to support your business.\u00a0 It continues through the service onboarding process and the entire support lifecycle.\u00a0\u00a0 But we realize that it\u2019s not all about delivering exemplary technical guidance, implementation and support \u2013 it\u2019s also about how we make it easy to work with us when you have questions about your account, your billing, or need to make service changes.<\/p>\n","protected":false},"featured_media":0,"template":"","article-categories":[837],"class_list":["post-61783","support","type-support","status-publish","hentry","article-categories-msx-managed-services"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/support\/61783","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/types\/support"}],"version-history":[{"count":0,"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/support\/61783\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/media?parent=61783"}],"wp:term":[{"taxonomy":"article-categories","embeddable":true,"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/article-categories?post=61783"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}