{"id":45052,"date":"2023-07-27T10:01:40","date_gmt":"2023-07-27T17:01:40","guid":{"rendered":"https:\/\/tpx2025.wpenginepowered.com\/?page_id=45052"},"modified":"2026-02-05T10:20:11","modified_gmt":"2026-02-05T15:20:11","slug":"business-voip-services","status":"publish","type":"page","link":"https:\/\/www.tpx.com\/learn\/business-voip-services\/","title":{"rendered":"Introduction to Business VoIP Services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"45052\" class=\"elementor elementor-45052\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2c79ee7 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"2c79ee7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-acfee6e\" data-id=\"acfee6e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-29a27d4 elementor-widget elementor-widget-heading\" data-id=\"29a27d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Introduction to Business VoIP Services<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a7720cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a7720cd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7b26d59\" data-id=\"7b26d59\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-725fb72 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"725fb72\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:170,&quot;sticky_effects_offset&quot;:500,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-cddc356\" data-id=\"cddc356\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b2971e5 elementor-widget elementor-widget-heading\" data-id=\"b2971e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Business VoIP Services Topics<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b190a6 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"9b190a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;,&quot;h4&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__9b190a6\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__9b190a6\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__9b190a6\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-da21b1e\" data-id=\"da21b1e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-05a189f elementor-widget elementor-widget-image\" data-id=\"05a189f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"695\" height=\"285\" src=\"https:\/\/www.tpx.com\/wp-content\/smush-webp\/2023\/07\/introduction-to-business-voip-services-interior.jpg.webp\" class=\"attachment-large size-large wp-image-45105\" alt=\"Man enthusiastically speaking in a virtual call on his desktop.\" srcset=\"https:\/\/www.tpx.com\/wp-content\/smush-webp\/2023\/07\/introduction-to-business-voip-services-interior.jpg.webp 695w, https:\/\/www.tpx.com\/wp-content\/smush-webp\/2023\/07\/introduction-to-business-voip-services-interior-300x123.jpg.webp 300w\" sizes=\"auto, (max-width: 695px) 100vw, 695px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fa08d5 elementor-widget elementor-widget-text-editor\" data-id=\"6fa08d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6fa08d5 elementor-widget elementor-widget-text-editor\" data-id=\"6fa08d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>If you\u2019re wondering how a VoIP business phone service works, you\u2019ve come to the right place. VoIP phones for business can be powerful tools in your communications arsenal, thanks to their flexibility, scalability, and potential cost savings. Here\u2019s a breakdown of what business VoIP is, how it works, its benefits, and the hardware you need to get a system up and running.<\/p><\/div><\/div><div class=\"elementor-element elementor-element-2bf1132 elementor-widget elementor-widget-menu-anchor\" data-id=\"2bf1132\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\"><div class=\"elementor-widget-container\"><div id=\"what\" class=\"elementor-menu-anchor\">\u00a0<\/div><\/div><\/div><div class=\"elementor-element elementor-element-2dd62d7 elementor-widget elementor-widget-heading\" data-id=\"2dd62d7\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h2 id=\"what-is-business-voip\" class=\"elementor-heading-title elementor-size-default\">What Is Business VoIP?<\/h2><\/div><\/div><div class=\"elementor-element elementor-element-6a9755d elementor-widget elementor-widget-text-editor\" data-id=\"6a9755d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>VoIP stands for Voice over Internet Protocol, meaning business VoIP is a communications system that transmits voice through the internet. Traditionally, phone systems rely on landlines that transmit voice signals from one connected phone to another. With VoIP, the communication is sent through the internet, which means that as long as the phone is connected online, it can send and receive users\u2019 voices.<\/p><\/div><\/div><div class=\"elementor-element elementor-element-fd26572 elementor-widget elementor-widget-heading\" data-id=\"fd26572\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h2 id=\"what-is-the-difference-between-business-voip-and-landline-phones\" class=\"elementor-heading-title elementor-size-default\">What Is the Difference Between Business VoIP and Landline Phones?<\/h2><\/div><\/div><div class=\"elementor-element elementor-element-105fbfd elementor-widget elementor-widget-menu-anchor\" data-id=\"105fbfd\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\"><div class=\"elementor-widget-container\"><div id=\"difference\" class=\"elementor-menu-anchor\">\u00a0<\/div><\/div><\/div><div class=\"elementor-element elementor-element-458fa4e elementor-widget elementor-widget-text-editor\" data-id=\"458fa4e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>A\u00a0<a href=\"https:\/\/www.tpx.com\/services\/cloud-communications\/hosted-pbx\/\" target=\"_blank\" rel=\"noopener\">VoIP business phone system<\/a>\u00a0uses different technology than a landline phone, resulting in unique infrastructure, costs, features, and scalability.<\/p><p>The tech that drives landline phones involves copper wiring or fiber cables that send voice signals from one point to another.<\/p><p>VoIP is different because all voice data gets sent through the internet. In addition, the devices that send and receive VoIP calls get their data through the internet. This enables greater flexibility.<\/p><p>For example, with a landline phone, either the phone itself or its docking station (in the case of cordless phones) has to be physically connected to the wiring the phone company brings into your business. With VoIP, your phone simply connects to the internet, using the same infrastructure as your computer or other internet-connected device.<\/p><\/div><\/div><div class=\"elementor-element elementor-element-01841f7 elementor-widget elementor-widget-heading\" data-id=\"01841f7\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h2 id=\"benefits-of-business-voip-services\" class=\"elementor-heading-title elementor-size-default\">Benefits of Business VoIP Services<\/h2><\/div><\/div><div class=\"elementor-element elementor-element-7290ae6 elementor-widget elementor-widget-menu-anchor\" data-id=\"7290ae6\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\"><div class=\"elementor-widget-container\"><div id=\"benefits\" class=\"elementor-menu-anchor\">\u00a0<\/div><\/div><\/div><div class=\"elementor-element elementor-element-c160fb0 elementor-widget elementor-widget-text-editor\" data-id=\"c160fb0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>The additional features you get with\u00a0<a href=\"https:\/\/www.tpx.com\/blog\/cloud-calling-services-is-the-future-of-workplace-communications\/\" target=\"_blank\" rel=\"noopener\">business VoIP solutions enable a range of benefits<\/a>, many of which provide either cost savings or greater efficiency to your business.<\/p><h3 id=\"flexibility\">Flexibility<\/h3><p>A VoIP system gives users unique flexibility because they can use it as long as they have an internet connection. So even if they\u2019re thousands of miles off campus, they can still make and receive calls \u201cin the office.\u201d<\/p><p>For instance, suppose you have a salesperson who has to travel to Canada to meet with a client. At the same time, they\u2019re waiting for an important call from another customer and don\u2019t want to reveal their personal phone number to take the call.<\/p><p>With an internet business phone system, your employee can provide the regular office number and can accept the call in Canada \u2014 or at any point along the way \u2014 as long as they have an internet connection.<\/p><h3 id=\"cost-savings\">Cost Savings<\/h3><p>In many cases, a VoIP call costs less than a traditional landline call. This is especially true when it comes to long-distance calls between different countries. For example, international calls can cost several dollars a minute on some plans. A VoIP call to the same location can cost pennies \u2014 or less \u2014 depending on your provider.<\/p><h3 id=\"more-features\">More Features<\/h3><p>With VoIP, you can do things that are either impossible with traditional landline connections. Some of these features include:<\/p><ul><li>Automatic call forwarding. With call forwarding, you designate a number to send each call automatically as soon as the system receives it.<\/li><li>Integrated voicemail. With a VoIP system, you get voicemail integrated into your solution instead of subscribing to a service or using a machine.<\/li><li>Auto-attendants\/virtual assistants. A virtual assistant that comes with a VoIP system can provide users with greetings, a range of menu options for callers, call routing, and voicemail.<\/li><li>Call recording. Unlike a traditional landline phone, you can use a VoIP system to record calls without attaching extra hardware.<\/li><li>Integration with other elements of your communications system. VoIP phones for business can integrate with other facets of your communications solution, such as emailing and texting.<\/li><\/ul><\/div><\/div><div class=\"elementor-element elementor-element-5e901cb elementor-widget elementor-widget-heading\" data-id=\"5e901cb\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h2 id=\"how-does-voip-work\" class=\"elementor-heading-title elementor-size-default\">How Does VoIP Work?<\/h2><\/div><\/div><div class=\"elementor-element elementor-element-022185e elementor-widget elementor-widget-menu-anchor\" data-id=\"022185e\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\"><div class=\"elementor-widget-container\"><div id=\"how\" class=\"elementor-menu-anchor\">\u00a0<\/div><\/div><\/div><div class=\"elementor-element elementor-element-3598389 elementor-widget elementor-widget-text-editor\" data-id=\"3598389\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>VoIP works by representing the sound waves of your voice in the form of data and then transmitting that information over the internet. Here\u2019s how it works, step by step:<\/p><ol><li><strong>The system digitizes the speaker\u2019s voice.<\/strong>\u00a0A computer process called sampling takes digital snapshots of your voice, but hundreds every second. These get strung together like images in a flip book on the other end.<\/li><li><strong>The data gets organized into packets.<\/strong>\u00a0This process is referred to as packetization. It involves arranging the data into packets of information that are sent through the internet.<\/li><li><strong>Transmission through the internet.<\/strong>\u00a0Each data packet gets sent through the internet using Internet Protocol (Hence, the \u201cIP\u201d in \u201cVoIP.\u201d) This means that as long as the receiver is connected to the internet, their device can receive the voice data.<\/li><li><strong>Movement through network routers and switches. The<\/strong>\u00a0voice data doesn\u2019t go straight from one VoIP phone to another. Rather, routers and switches choose the route it travels while simultaneously identifying the most efficient path.<\/li><li><strong>Reassembly of the voice data packets.<\/strong>\u00a0The data packets that the digitized voice was separated into then get reassembled and put in the right order. In this way, the beginnings and ends of words arrive in the proper sequence, which makes the communication easy to understand.<\/li><li><strong>The digital voice packets get converted back into an analog audio signal.<\/strong>\u00a0The speaker of the receiver\u2019s phone or computer outputs this audio, enabling the listener to understand what\u2019s being said.<\/li><\/ol><p>Of course, this all happens in a second or two \u2014 or even less, depending on the\u00a0<a href=\"https:\/\/www.tpx.com\/services\/managed-it\/managed-networks\/\">network<\/a>\u00a0and the path the data has to travel.<\/p><\/div><\/div><div class=\"elementor-element elementor-element-6e18a2b elementor-widget elementor-widget-heading\" data-id=\"6e18a2b\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h2 id=\"do-you-need-any-hardware-for-business-voip-to-work\" class=\"elementor-heading-title elementor-size-default\">Do You Need Any Hardware for Business VoIP to Work?<\/h2><\/div><\/div><div class=\"elementor-element elementor-element-b90e133 elementor-widget elementor-widget-menu-anchor\" data-id=\"b90e133\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\"><div class=\"elementor-widget-container\"><div id=\"hardware\" class=\"elementor-menu-anchor\">\u00a0<\/div><\/div><\/div><div class=\"elementor-element elementor-element-4b76118 elementor-widget elementor-widget-text-editor\" data-id=\"4b76118\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>While you do need hardware to make a VoIP system work, you may already have it on hand. As outlined above, VoIP calls travel through the\u00a0<a href=\"https:\/\/www.tpx.com\/services\/managed-it\/internet-networking\/\" target=\"_blank\" rel=\"noopener\">internet<\/a>, so a computer is a perfectly capable VoIP device. The same goes for a smartphone or tablet.<\/p><p>You may also need to get a\u00a0<a href=\"https:\/\/www.tpx.com\/services\/cloud-communications\/business-phones\/\" target=\"_blank\" rel=\"noopener\">desk phone<\/a>\u00a0that\u2019s designed for use with a VoIP system. These may require an Ethernet connection, but some can also work using a Wi-Fi connection.<\/p><h3 id=\"connecting-traditional-phones-to-a-voip-system\">Connecting Traditional Phones to a VoIP System<\/h3><p>You may also need a VoIP gateway if you want to connect your traditional landline to your VoIP system. The VoIP gateway converts the analog audio signal coming through a landline connection to a digital signal that your business VoIP system can transmit over the internet.<\/p><p>As discussed in the section above about how VoIP works, the audio from a landline gets sent through routers and switches the same way normal VoIP audio would. A VoIP-enabled phone or device on the other end then converts the digital information back into an audio signal.<\/p><\/div><\/div><div class=\"elementor-element elementor-element-f408533 elementor-widget elementor-widget-heading\" data-id=\"f408533\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h2 id=\"different-phone-systems-for-business\" class=\"elementor-heading-title elementor-size-default\">Different Phone Systems for Business<\/h2><\/div><\/div><div class=\"elementor-element elementor-element-7ad1f70 elementor-widget elementor-widget-menu-anchor\" data-id=\"7ad1f70\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\"><div class=\"elementor-widget-container\"><div id=\"systems\" class=\"elementor-menu-anchor\">\u00a0<\/div><\/div><\/div><div class=\"elementor-element elementor-element-315c83b elementor-widget elementor-widget-text-editor\" data-id=\"315c83b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>You have several options when it comes to phone systems for business. Depending on your needs, each may have benefits that tip the scale in their favor.<\/p><h3 id=\"traditional-landline\">Traditional Landline<\/h3><p>A landline transmits a speaker\u2019s voice using electrical signals that get turned back into audio on the other end. With this option, both speakers have to have access to a physical line installed by a phone company, such as AT&amp;T. The costs for international calls may be prohibitive, depending on who your business has to reach out to. Also, with a traditional landline, you don\u2019t have access to the features you get with a digitized system.<\/p><h3 id=\"voip\">VoIP<\/h3><p>Voice is one of the most flexible phone solutions because you aren\u2019t tethered to a landline. Your calls are transmitted using\u00a0<a href=\"https:\/\/www.tpx.com\/services\/cloud-communications\/cloud-calling\/\" target=\"_blank\" rel=\"noopener\">a cloud-based system<\/a>\u00a0that enables you to connect with anyone anywhere, as long as they have an internet connection.<\/p><p>You can also combine VoIP with a\u00a0<a href=\"https:\/\/www.tpx.com\/services\/managed-it\/managed-wan\/\" target=\"_blank\" rel=\"noopener\">software-defined wide-area network (SD-WAN)<\/a>. This gives you the flexibility to optimize your network communications, perhaps by prioritizing VoIP call data over less business-critical internet traffic.<\/p><h3 id=\"mobile-phones\">Mobile Phones<\/h3><p>Mobile phones offer some of the same flexibility you get from a VoIP service provider because callers can be separated by several miles or continents.<\/p><p>Unlike VoIP, however, mobile phone service can get extremely expensive, especially when callers are in different countries. Also, with VoIP, you can integrate your calling into a\u00a0<a href=\"https:\/\/www.tpx.com\/services\/cloud-communications\/ucx-unified-communications\/\" target=\"_blank\" rel=\"noopener\">unified communications system<\/a>, which centralizes your business\u2019s interactions with customers and internal team members.<\/p><h3 id=\"unified-communications\">Unified Communications<\/h3><p>With unified communications (UC), you have a single software solution that handles\u00a0<a href=\"https:\/\/www.tpx.com\/services\/cloud-communications\/cloud-calling\/\">voice calls<\/a>,\u00a0<a href=\"https:\/\/www.tpx.com\/services\/chat-all-in-one-app\/\" target=\"_blank\" rel=\"noopener\">messaging<\/a>, video conferencing,\u00a0<a href=\"https:\/\/www.tpx.com\/services\/cloud-communications\/flawless-team-meetings\/\" target=\"_blank\" rel=\"noopener\">meetings<\/a>, sharing content, and recording and playing back voicemails. In this way, a UC system is a communications catchall. As long as your team members have a compatible device, such as a computer, cell phone, or tablet, they remain connected with each other.<\/p><\/div><\/div><section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1335e29 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1335e29\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\"><div class=\"elementor-container elementor-column-gap-default\"><div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c488824\" data-id=\"c488824\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\"><div class=\"elementor-widget-wrap elementor-element-populated\"><div class=\"elementor-element elementor-element-8ea8e0b elementor-widget elementor-widget-heading\" data-id=\"8ea8e0b\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h4 id=\"learn-more-about-unified-communications\" class=\"elementor-heading-title elementor-size-default\">Learn More About Unified Communications<\/h4><\/div><\/div><div class=\"elementor-element elementor-element-ea19eb4 elementor-widget elementor-widget-text-editor\" data-id=\"ea19eb4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\">Explore this helpful deep dive into\u00a0<a href=\"https:\/\/www.tpx.com\/learn\/unified-communications-101\/\" target=\"_blank\" rel=\"noopener\">what is unified communications<\/a>\u00a0and why more and more businesses are leveraging this modern communications platform to exponentially boost productivity and collaboration.<\/div><\/div><\/div><\/div><\/div><\/section><div class=\"elementor-element elementor-element-c98106c elementor-widget elementor-widget-heading\" data-id=\"c98106c\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h2 id=\"how-to-choose-a-business-voip-provider\" class=\"elementor-heading-title elementor-size-default\">How to Choose a Business VoIP Provider<\/h2><\/div><\/div><div class=\"elementor-element elementor-element-dae392b elementor-widget elementor-widget-menu-anchor\" data-id=\"dae392b\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\"><div class=\"elementor-widget-container\"><div id=\"provider\" class=\"elementor-menu-anchor\">\u00a0<\/div><\/div><\/div><div class=\"elementor-element elementor-element-077e0f0 elementor-widget elementor-widget-text-editor\" data-id=\"077e0f0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>When choosing a business VoIP provider, you want to hone in on a few critical factors, such as:<\/p><ol><li>The reliability of its services<\/li><li>The features you have access to<\/li><li>Its ability to scale with your business<\/li><li>Whether its solution can integrate with the rest of your\u00a0<a href=\"https:\/\/www.tpx.com\/services\/cloud-communications\/\" target=\"_blank\" rel=\"noopener\">business communications<\/a><\/li><li>The level of security the provider gives you<\/li><\/ol><p>For many winning businesses, choosing a managed IT services provider to handle VoIP calls provides the best ROI. An experienced managed IT provider has both the infrastructure and the security capabilities to enable a smooth, reliable solution.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5111da2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5111da2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ea893c\" data-id=\"8ea893c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7959b66 elementor-widget elementor-widget-html\" data-id=\"7959b66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\r\njQuery('.ginput_recaptcha').each(function(i)\r\n{\r\n    var thisID = jQuery(this).attr('id');\r\n    jQuery(this).attr('id', thisID+'_'+i);\r\n});\r\n<\/script>\r\n<style>\r\ninput[id^=\"gform_submit_button_\"] {\r\n    background-color: #70BF54 !important;\r\n    color: #fff !important;\r\n}\r\ninput[id^=\"gform_submit_button_\"]:hover {\r\n    background-color: #0079C2 !important;\r\n    color: #fff !important;\r\n}\r\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Introduction to Business VoIP Services Business VoIP Services Topics Table of Contents If you\u2019re wondering how a VoIP business phone service works, you\u2019ve come to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":45104,"parent":16948,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"resources-tags":[611],"class_list":["post-45052","page","type-page","status-publish","has-post-thumbnail","hentry","resources-tags-learning"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/pages\/45052","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/comments?post=45052"}],"version-history":[{"count":0,"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/pages\/45052\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/pages\/16948"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/media\/45104"}],"wp:attachment":[{"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/media?parent=45052"}],"wp:term":[{"taxonomy":"resources-tags","embeddable":true,"href":"https:\/\/www.tpx.com\/wp-json\/wp\/v2\/resources-tags?post=45052"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}